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  1. Bitwala Support Centre
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Transaction

Here you'll find general information, support articles and FAQs related to the transactions from your Bitwala account.

  • How to set up a direct debit?
  • Which currencies are supported by the Bitwala user account?
  • Where to find an overview of my transfers?
  • What is a mTAN?
  • Can a completed transfer be cancelled?
  • What types of transfers can be made using the Bitwala user account?
  • How to claim a chargeback?
  • How to make a Euro transfer?
  • What is a SEPA transfer?
  • How long does a SEPA transfer take?
  • Which countries are in the SEPA zone?
  • What is a chargeback?
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Notice pursuant to § 2 Section 10 of the German Banking Act:
Bitwala GmbH offers the brokerage of transactions on the purchase and sale of financial instruments in accordance with §1 Section 1a Sentence 2 No. 1 of the Banking Act exclusively in the name and for the account of the solarisBank AG. Bitwala GmbH is recorded as tied agent of solarisBank AG within the meaning of § 2 Section 10 of the German Banking Act in the register which is kept by the German Federal Financial Supervisory Authority. The register can be accessed under www.bafin.de.