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Debit Card

Here you'll find general information, support articles and FAQs related to the Bitwala debit card.

  • Where can the Bitwala debit card be used?
  • What are the spending limits of the Bitwala debit card?
  • What is the cost of an ATM withdrawal?
  • What are the maximum ATM withdrawal amounts?
  • How to order a card?
  • My card was lost or stolen - what now?
  • How to change the PIN of my Bitwala debit card?
  • How to lock/unlock my debit card?
  • What is 3D Secure (3DS)
  • What is the Bitwala debit card?
  • How to activate my Bitwala debit card?
  • What is the PIN of my Bitwala debit card used for?
  • How long does card delivery take?
  • Which countries can the Bitwala debit card be sent to?
  • Do you offer multiple currency cards?
  • Do you offer virtual cards?
  • Is it possible to have multiple Bitwala debit cards?
  • How to cancel my card order?
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Notice pursuant to § 2 Section 10 of the German Banking Act:
Bitwala GmbH offers the brokerage of transactions on the purchase and sale of financial instruments in accordance with §1 Section 1a Sentence 2 No. 1 of the Banking Act exclusively in the name and for the account of the solarisBank AG. Bitwala GmbH is recorded as tied agent of solarisBank AG within the meaning of § 2 Section 10 of the German Banking Act in the register which is kept by the German Federal Financial Supervisory Authority. The register can be accessed under www.bafin.de.