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  1. Bitwala Support Centre
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General Information

Here you'll find general information and FAQs related to the Bitwala account.

  • CryptoTax FAQ
  • How to top up my account?
  • What are the main features of the Bitwala account?
  • Who can open a Bitwala account?
  • Can U.S. nationals open an account?
  • What are the Bitwala account fees?
  • What types of accounts do you offer?
  • Do you offer joint accounts?
  • Is it possible to overdraft my account?
  • How to modify my personal data?
  • How to close my Bitwala account?
  • Why has my account been closed?
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Notice pursuant to § 2 Section 10 of the German Banking Act:
Bitwala GmbH offers the brokerage of transactions on the purchase and sale of financial instruments in accordance with §1 Section 1a Sentence 2 No. 1 of the Banking Act exclusively in the name and for the account of the solarisBank AG. Bitwala GmbH is recorded as tied agent of solarisBank AG within the meaning of § 2 Section 10 of the German Banking Act in the register which is kept by the German Federal Financial Supervisory Authority. The register can be accessed under www.bafin.de.