Let’s say you lost your phone, but you have responsibly kept your backup seed phrase to restore the wallet. If you bought a new device, you can use the restore function with your seed phrase to save the security key on the new device.
Follow the steps below to complete a wallet recovery:
- When you login to the Bitwala app, you can go to the Control Centre and click "Ethereum" -> "Restore wallet" -> “Restore”
- Enter the seed phrase (12 words)
- Confirm with your Biometric sensor
- After a successful recovery, you will see that the Ethereum wallet is restored