Bank Account Trading Card Wallet Careers

Bankkonto Trading Karte Wallet Karriere

Submit a request Submit a request Sign in

English (GB) Deutsch

Bitwala Support Centre
Account
Transaction

Articles in this section

How to set up a direct debit?
Which currencies are supported by the Bitwala user account?
Where to find an overview of my transfers?
What is a mTAN?
Can a completed transfer be cancelled?
What types of transfers can be made using the Bitwala user account?
How to claim a chargeback?
How to make a Euro transfer?
What is a SEPA transfer?
How long does a SEPA transfer take?

See more

How to claim a chargeback?

10 October 2018 15:48
Updated

Please contact our Support Team for more information on how to claim a chargeback.

Was this article helpful?

1 out of 3 found this helpful

Have more questions? Submit a request

Return to top

Blockchain Banking

Products

Cryptocurrency Trading

Support

Company

Social

Notice pursuant to § 2 Section 10 of the German Banking Act:
Bitwala GmbH offers the brokerage of transactions on the purchase and sale of financial instruments in accordance with §1 Section 1a Sentence 2 No. 1 of the Banking Act exclusively in the name and for the account of the solarisBank AG. Bitwala GmbH is recorded as tied agent of solarisBank AG within the meaning of § 2 Section 10 of the German Banking Act in the register which is kept by the German Federal Financial Supervisory Authority. The register can be accessed under www.bafin.de.