Follow the steps below to disable Two-Factor-Authentication (2FA) on your Bitwala account.
1. Log in to your Bitwala account
2. Go to the "Control Centre"
3. Go to 'Two Factor Authentication' (it should show 2FA enabled)
4. Click "Disable"
5. Enter a one-time passcode from your authenticator app to verify your identity
If you no longer have the device with your authenticator app and also lost the 2FA backup code, please contact our Support Team.
