Using the Bitwala Card is not possible within the following countries, territories, regions, or jurisdictions:
- Afghanistan, Algeria
- Belarus, Burkina Faso
- Cameroon, Cuba
- Democratic Republic of Congo
- Egypt
- Guinea-Bissau
- Haiti
- Iran, Iraq
- Jordan
- Kyrgyzstan
- Lebanon, Libya
- Mali, Morocco, Mozambique, Myanmar
- Nicaragua, Niger, Nigeria, North Korea
- Pakistan, Palestinian Authority
- Russia
- Saudi Arabia, Somalia, South Sudan, Sudan, Syria
- Tajikistan, Tunisia, Turkmenistan, Türkiye
- Ukraine, United Arab Emirates,Uzbekistan
- Venezuela
- Yemen
- Zimbabwe