An End User account is created for eligible individuals who have completed the verification.
The primary requirements are as follows:
- For account creation (Tier 1), the eligible end user is required to provide the following:
- Proof of Identity (POI): a document valid for travel within the EEA (for EEA citizens: national identity card or passport; for non-EEA citizens: passport).
- Selfie.
- In the case of non-EEA citizens residing in the EEA, a second Proof of Identity (POI2): a valid residence permit issued by an EEA Contracting State. In certain limited cases, we can accept an identity card issued by an EEA Contracting State as POI2.
- In some cases, we may also require a Proof of Address (POA) document in Tier 1 to approve KYC.
- Once the value of an end user’s inbound transactions reaches EUR 15,000 in virtual assets or EUR 25,000 overall (Tier 2), the end user is required to provide the following:
- Proof of Address (POA) document (if not provided in Tier 1):
- Either a utility bill (such as for electricity, gas, water, or landline) or an account statement (such as from a payment institution or a bank).
- Mobile bills are not accepted
- Source of funds information and document(s).
- The documents must be in the end user’s name and match the address provided by the end user.
- The documents must not be older than three (3) months.
- Proof of Address (POA) document (if not provided in Tier 1):
- Tier 2 thresholds are subject to change without prior notification and may be applied differently in a specific case. The end user has a 30-day period to complete their Tier 2 verification, during which full account functionalities remain accessible.