Please send us a request for account closure through the contact form.
- Visit the Support Center and tap on Submit a Request.
- Complete the form with your registered email and all necessary details.
- Tap Submit. We will confirm the account closure via email.
Closing your account is free of charge. We forward your request to our partner Lightspark Payments Europe AS, which closes your account within one month at the latest. You can also send your request to support@bitwala.com.
All legal documents for our services: Legal documents and terms of our partner Lightspark.